Effective Date: July 13, 2026
The Point Resort ("we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a reservation, contact us, or use our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
Information you voluntarily provide, including:
• Name
• Email address
• Phone number
• Mailing address
• Reservation details
• Payment information (processed securely through third-party payment providers)
• Information submitted through contact forms or booking requests
Automatically Collected Information
When you visit our website, we may automatically collect information such as:
• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on our website
• Referring website
• General location information derived from your IP address
This information helps us improve website performance and user experience.
How We Use Your Information
We may use your information to:
• Process reservations and payments
• Respond to inquiries and customer service requests
• Send reservation confirmations and updates
• Improve our website and services
• Analyze website traffic and visitor behavior
• Prevent fraud and maintain website security
• Comply with legal obligations
If you choose to receive marketing communications, we may occasionally send updates, promotions, or special offers. You may unsubscribe at any time.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
• Remember user preferences
• Improve website functionality
• Analyze website traffic
• Measure marketing effectiveness
You may disable cookies through your browser settings; however, some features of our website may not function properly.
Third-Party Services
We may use trusted third-party providers to operate our website and business, including services for:
• Online reservations
• Payment processing
• Website hosting
• Analytics
• Email communications
• Marketing
These providers only receive information necessary to perform their services and are expected to protect your information.
Google Analytics
Our website may use Google Analytics to understand how visitors use our website.Google Analytics collects information such as:
• Pages visited
• Time on site
• Device type
• General geographic location
• Referral source
Google may use cookies to collect this information. You can learn more about Google's privacy practices at: https://policies.google.com/privacy
You may opt out by using the Google Analytics Opt-out Browser Add-on.
Sharing Your Information
We do not sell your personal information.
We may share information:
• With service providers who assist in operating our business
• When required by law
• To protect our rights, property, or safetyIn connection with a business transfer such as a merger or sale of assets
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to:
• Complete your reservation
• Provide requested services
• Meet legal and accounting obligations
• Resolve disputesEnforce our agreements
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information where permitted by law
Opt out of marketing communicationsTo exercise these rights, please contact us using the information below.
Children's Privacy
Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from children.
If we learn that personal information has been collected from a child without appropriate consent, we will delete it promptly.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.
Contact UsIf you have questions about this Privacy Policy or how your information is handled, please contact us:
The Point Resort
122 Boat Dock Dr.
Dandridge, TN 37725
Phone: (865) 484-0484
Email: information@thepointresorttn.com